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Supported Work

Venue Host

For NDIS participants · Paid supported employment · Weekdays and Saturdays

The venue host is the first face people see when they walk into ESports Collective. The shift runs 3pm to 6.15pm, Monday to Friday. On Saturdays there are two shifts, 11.45am to 3pm and 3pm to 6.15pm.

Enquire now All Supported Work roles

Venue host desk at ESports Collective in Bairnsdale, East Gippsland
About the role

Real work, shaped around you

Our Supported Work Program is genuine paid work, with support built in - for NDIS participants who are ready to build work skills, routine and confidence in a place they already know and love. We work alongside you at every step, at your own pace, and over time many participants take on more responsibility and build toward more independent employment.

As venue host you welcome people in, take payment for PC or console game time, and sell drinks and snacks. Some days are quiet, so you'll also help us build our Casual Gaming Program and Membership Program, so our PCs and consoles are regularly used by like minded people. We might take a walk up the high street and put posters in shops, and you can suggest new games we should install.

The role can be adapted as you need. If you're non-verbal, or you'd rather not speak, we can build scripts with our Speech Pathologist, and an AAC device or a communication card works here too. If crowds or noise are hard, we can start you on the quieter shifts and build up. If you'd rather watch first, we'll model the task and prompt you until you're ready to have a go. Nothing here is fixed. Tell us what gets in the way and we'll sort it out with you.

This role is delivered through our Supported Work Program. Your wages are paid by the business. Your support on shift is funded through your NDIS plan. They're two separate things.

The role

What you'll do, the skills you'll build, and who we're looking for

What you'll do

  • Welcome people to ESports Collective as they arrive
  • Get people set up on our PCs and consoles, and take payment from players who aren't members
  • Sell drinks and snacks
  • Troubleshoot issues as they come up, with us alongside you
  • Help show new people the ropes
  • Help us build our Membership Program and Casual Gaming Program, so people without NDIS funding can use our space
  • Build routine, work skills and confidence, matched to your interests

Skills you'll build

  • Serving customers at the counter
  • Taking payments and using the till
  • Communication, from a friendly hello to explaining how things work
  • Problem solving when a PC or console plays up
  • Following the routine of a shift
  • Working as part of the team on shift

Who we're looking for

  • NDIS participants looking for a supported step into employment
  • People who'd enjoy being the first face visitors see
  • People who like sharing ideas about games and what players would enjoy
  • No résumé or interview needed to start the conversation
Before you apply

The essentials

  • Type: Paid supported employment.
  • Hours: 3pm to 6.15pm, Monday to Friday, every week. On Saturdays, 11.45am to 3pm or 3pm to 6.15pm.
  • Pay: Paid at award rates under the Supported Employment Services Award. You usually start at 30% productivity, and a productivity assessment is done 3 months into the role.
  • Where: ESports Collective - 58 Macleod Street, Bairnsdale
  • Adapting the role: If you're non-verbal or would rather not speak, we can build scripts with our Speech Pathologist.
  • Checks: A valid Working with Children Check is required - we help you arrange it.
  • Getting started: Just get in touch - we build the role around the person.

Keen to give it a go?

No résumé or interview needed to start. Fill in the short form and we'll talk through how a venue host role could fit your plan and your goals.

Enquire now About the program

or call 0485 835 536

Supported Work

Other Supported Work roles

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Host our free Magic The Gathering session on Mondays. Welcome people in, sell drinks and snacks, show new players how the game works, and pull up a chair when someone needs an opponent. Your wages are paid by the business, and your support on shift is funded through your NDIS plan.

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For NDIS participants · Paid supported employment · Friday nights or Saturdays from 6pm

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For NDIS participants · Paid supported employment · Monday to Thursday, 3pm to 6pm

Play the games you love with the people who come in, and help new players find their feet. No events to run and no brackets to manage, just a relaxed shift focused on playing.

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For NDIS participants · Paid supported employment · Weekdays, one shift a week

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